FRANKLIN PRIMARY HEALTH CENTER, INC.
Verified Information
Federally Qualified Health Center
Nonprofit ownership
Contact this clinic directly for detailed information about their services and team.
Location & Directions
Service Area
This provider serves patients in Mobile County and surrounding areas in AL.
Federally Qualified Health Center
Sliding Fee Scale Available
As a Federally Qualified Health Center, this clinic offers services on a sliding fee scale based on income and family size. Patients without insurance are welcome.
Contact this clinic directly to learn about their sliding fee discount program and what documentation to bring.
Services Offered
Federally RequiredAs a Federally Qualified Health Center, this location is required to provide the following core services regardless of ability to pay.
Primary Medical Care
Preventive care, chronic disease management, acute illness treatment
Dental Care
Preventive, restorative, and emergency dental services
Mental Health Services
Counseling, therapy, and psychiatric services
Substance Use Treatment
Substance use disorder screening, counseling, and treatment
Enabling Services
Transportation, translation, eligibility assistance, and care coordination
Additional services may include:
Contact this health center directly to confirm specific services available at this location. Services and hours may vary by site.
How This Clinic Performs
These scores come from federal health reporting data and show how well this clinic is helping patients stay healthy. Higher scores are better.
| Measure | Score | Performance |
|---|---|---|
Blood Pressure Management | 49.2% | Poor |
Diabetes Management | 59.8% | Fair |
Kids Up-to-Date on Vaccines | 4.4% | Poor |
Cervical Cancer Screenings | 30.4% | Poor |
Colon Cancer Screenings | 18.3% | Poor |
Mental Health Check-ins | 80.5% | Good |
HIV Testing | 41.9% | Fair |
Breast Cancer Screenings | 38.7% | Poor |
Tobacco & Smoking Support | 92.0% | Excellent |
Depression Recovery Rate | 7.6% | Poor |
Before You Go
What these clinics cost, who they can see, and what to expect when you arrive.
Service Locations
21 locationsFRANKLIN PRIMARY HEALTH CENTER, INC. operates the following service delivery sites. As a federally qualified health center, FRANKLIN PRIMARY HEALTH CENTER, INC. is required to serve patients on a sliding-scale fee basis regardless of ability to pay.
Franklin Medical and Dental Express
THE HADLEY MEDICAL CENTER
West Mobile Family Medical Center
Franklin Family Medical Center
J.R. Thomas Wellness and Fitness Center
Other Clinics Near Here
If this clinic is not a fit, or the wait is too long, there may be others nearby.
Google Reviews
Tamara Pulmas
Quick and friendly but that MyChart app is dumb I've been trying to schedule a appointment since September 2025 and no one checked or answered back. Just stick to the old way of calling and making a appointment.
Jennifer Tillison
Dr. Monique McMillan….is a doctor that sets high examples of what every doctor/ nutritionist should be, she is dedicated, she listens, she’s thorough, she cares, she is the type of doctor that drives her patients to follow through with the goals they discuss with her. She is encouraging! She makes the journey exciting! The best nutritionist ever, don’t sleep on her!
Jennifer Robinson
The Doctors write prescriptions for medicine that is no longer being manufactured. If you try to get in contact with anyone in the pharmacy that is not gonna happen they send you to a voicemail and nobody calls you back. If you happen to speak with a person they send you to a voicemail that goes no where. We have been calling since 9am and it is now 4pm and no one has even tried to call us back now my husband is going on two days without his medicine.
Ana Wright
This pharmacy has excellent customer service from start to finish. The staff are extremely helpful, attentive, friendly and respectful of your individual needs. The service is efficient and timely. I highly recommend this pharmacy and health clinic as well.
Delores Campbell
I waited a hour and a half for the nurse to see me in the examination room. I had to go and ask how long it would be before someone see me. I suggested that I go give a urine sample while I wait. The nurse practitioner seemed stressed , however the visit was ok. She did not give me the right prescriptions. I made it clear which ones I needed to the assistant when she took my information. The nurse got the wrong diabetes medicine and gave me a med even take anymore.
Reviews from Google Places for FRANKLIN PRIMARY HEALTH CENTER, INC.. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Sliding fee discount program eligibility
- • Which services are available at this location
- • Appointment availability and walk-in hours
- • Languages spoken by staff
In an Emergency
For medical emergencies, call 911 first. Then contact the provider for coordination of care.