El Rio Santa Cruz Neighborhood Health Center Inc.
Verified Information
Federally Qualified Health Center
Nonprofit ownership
Contact this clinic directly for detailed information about their services and team.
Location & Directions
Service Area
This provider serves patients in Pima County and surrounding areas in AZ.
Federally Qualified Health Center
Sliding Fee Scale Available
As a Federally Qualified Health Center, this clinic offers services on a sliding fee scale based on income and family size. Patients without insurance are welcome.
Contact this clinic directly to learn about their sliding fee discount program and what documentation to bring.
Services Offered
Federally RequiredAs a Federally Qualified Health Center, this location is required to provide the following core services regardless of ability to pay.
Primary Medical Care
Preventive care, chronic disease management, acute illness treatment
Dental Care
Preventive, restorative, and emergency dental services
Mental Health Services
Counseling, therapy, and psychiatric services
Substance Use Treatment
Substance use disorder screening, counseling, and treatment
Enabling Services
Transportation, translation, eligibility assistance, and care coordination
Additional services may include:
Contact this health center directly to confirm specific services available at this location. Services and hours may vary by site.
How This Clinic Performs
These scores come from federal health reporting data and show how well this clinic is helping patients stay healthy. Higher scores are better.
| Measure | Score | Performance |
|---|---|---|
Blood Pressure Management | 70.4% | Good |
Diabetes Management | 70.2% | Good |
Kids Up-to-Date on Vaccines | 40.3% | Poor |
Cervical Cancer Screenings | 66.8% | Good |
Colon Cancer Screenings | 59.7% | Excellent |
Mental Health Check-ins | 71.1% | Good |
HIV Testing | 80.7% | Excellent |
Breast Cancer Screenings | 70.3% | Excellent |
Tobacco & Smoking Support | 83.9% | Good |
Depression Recovery Rate | 9.5% | Poor |
Before You Go
What these clinics cost, who they can see, and what to expect when you arrive.
Service Locations
18 locationsEl Rio Santa Cruz Neighborhood Health Center Inc. operates the following service delivery sites. As a federally qualified health center, El Rio Santa Cruz Neighborhood Health Center Inc. is required to serve patients on a sliding-scale fee basis regardless of ability to pay.
El Rio Health University Health Center
El Rio Health Abrams Health Center
EL PUEBLO HEALTH CENTER
El Rio Health Center of Opportunity
Other Clinics Near Here
If this clinic is not a fit, or the wait is too long, there may be others nearby.
Google Reviews
Nette Peterson
I had a tooth pulled in August 2025 and was told to wait for a month and they would work me in to get the other one pulled. I have called every week since then and I was told that they are working on fitting me in. The last call I made I was told they didn't have any openings until 2027!! This is the Southwest clinic and at this point I will NEVER go back to El Rio, they no longer have patients as their priority and the customer service is terrible!!
S.P. Murphy
Friendly people, very cool location. Too bad it's not open to the public; there's some bery cool Tucson history here!
Paige Anthony
El Rio Health has horrible customer service when it comes to billing. It took them over 3 months to send me a bill. I had requested a bill for my medical charges after they called me for payment. They called again and asked for payment and I asked for my bill, again. I had made multiple requests and then gave up. I surprisingly received a bill on June 12, that was dated May 25th. And it didn't show the payment I had made on May 16th. They really drag their heels. I've found their administration to be very slow, clunky and not very helpful.
Joseline Vergara
If I could give this place a zero, I would. Completely unprofessional and disregard HIPAA. They take pleasure in humiliating patients. The reception ladies don’t answer your questions and hang up the phone when they don’t want to deal with you. A family member of mine was recently embarrassed in front of many patients in the waiting room because she previously had COVID-19, but is now negative. They continued to yell that she had covid, raised her arm up and gave her a yellow wristband. I don’t know what type of new policies have been implemented but this is a complete breach of HIPAA.
Kaitlin Burkhart
I was trying to get a tooth extracted and they didn’t wait until I was numb to start the process of removing the tooth, sent me home with a bloody mouth and only ibuprofen. On top of that they had no records on file of the referral given to me to get my tooth surgically removed.
Reviews from Google Places for El Rio Santa Cruz Neighborhood Health Center Inc.. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Sliding fee discount program eligibility
- • Which services are available at this location
- • Appointment availability and walk-in hours
- • Languages spoken by staff
In an Emergency
For medical emergencies, call 911 first. Then contact the provider for coordination of care.