UNITED COMMUNITY AND FAMILY SERVICES, INC.
Verified Information
Federally Qualified Health Center
Nonprofit ownership
Contact this clinic directly for detailed information about their services and team.
Location & Directions
Address
34 E Town St
Norwich, CT
Southeastern Connecticut Planning Region County
Service Area
This provider serves patients in Southeastern Connecticut Planning Region and surrounding areas in CT.
Federally Qualified Health Center
Sliding Fee Scale Available
As a Federally Qualified Health Center, this clinic offers services on a sliding fee scale based on income and family size. Patients without insurance are welcome.
Contact this clinic directly to learn about their sliding fee discount program and what documentation to bring.
Services Offered
Federally RequiredAs a Federally Qualified Health Center, this location is required to provide the following core services regardless of ability to pay.
Primary Medical Care
Preventive care, chronic disease management, acute illness treatment
Dental Care
Preventive, restorative, and emergency dental services
Mental Health Services
Counseling, therapy, and psychiatric services
Substance Use Treatment
Substance use disorder screening, counseling, and treatment
Enabling Services
Transportation, translation, eligibility assistance, and care coordination
Additional services may include:
Contact this health center directly to confirm specific services available at this location. Services and hours may vary by site.
How This Clinic Performs
These scores come from federal health reporting data and show how well this clinic is helping patients stay healthy. Higher scores are better.
| Measure | Score | Performance |
|---|---|---|
Blood Pressure Management | 66.7% | Good |
Diabetes Management | 77.3% | Excellent |
Kids Up-to-Date on Vaccines | 43.9% | Poor |
Cervical Cancer Screenings | 47.0% | Poor |
Colon Cancer Screenings | 31.1% | Poor |
Mental Health Check-ins | 66.7% | Fair |
HIV Testing | 45.0% | Good |
Breast Cancer Screenings | 53.8% | Good |
Tobacco & Smoking Support | 88.0% | Good |
Depression Recovery Rate | 9.9% | Poor |
Before You Go
What these clinics cost, who they can see, and what to expect when you arrive.
Service Locations
18 locationsUNITED COMMUNITY AND FAMILY SERVICES, INC. operates the following service delivery sites. As a federally qualified health center, UNITED COMMUNITY AND FAMILY SERVICES, INC. is required to serve patients on a sliding-scale fee basis regardless of ability to pay.
Norwich Technical High School - School Based Health Center
School-BasedMontville High School - School Based Health Center
School-BasedNorwich Free Academy - School Based Health Center
School-BasedLeonard J. Tyl Middle School - School Based Health Center
School-BasedUCFS School Based Health Center at Integrated Day Charter School
School-BasedOther Clinics Near Here
If this clinic is not a fit, or the wait is too long, there may be others nearby.
Google Reviews
C X
Overall UCFS Norwich CT is ok. I go there for a few things in regards to My health. They offer Women’s services as well as dental etc. and also have an in house Pharmacy. Everyone I have had communication with were pleasant. I gave 3 stars because of the dental part of UCFS. My normal Dentist Dr. Vesali is lovely and empathetic. A wonderful Dentist with a great bedside manner. However today She was busy and I had the dis pleasure of putting my care into the hands of Dr. Neiberg. Upon walking into the room She did not say hello nor introduce Herself. She treated Me like a leper in regards to the Covid vaccine. And then gave Me stats on how many People have it. In regards to the care She didn’t give Me any options not refer Me to a Dentist that could be a good match for Me regarding the Work I needed. She was unpleasant the entire time and the experience was more than awkward. I would not suggest Her. I would take a Dental student over Her Years of practice. Dr. Vesali is the ideal of Dentistry when it comes down to it. Especially If You want to be treated like a human being. A bit of advice for You Dr. Neiberg…don’t let your personal matter of opinion interfere with what you’re there to do and what you’ve e been trained to do. I assume You’re getting paid to Work on Peoples teeth NOT berate them for a vaccine that is doing more harm then good.
susan wiik
My husband and myself went there for both of our covid shots. We were completely satisfied with both of our visits. Everyone was so nice to us. I would recommend them to everyone.
Dawn Desrosier
Nobody wants to help you . . They all tell you that it's not their department. I am so frustrated with the lack of responsibility in all of the 5 people I spoke with. And with the last girl I spoke to, she was all too happy not to assist me. When she thought she hung up, I heard her say " Oh Lord." I'm shaking my head, undeniably disrespectful. I would appreciate some management to contact me about this. I'm hoping this platform will be heard by someone who can help me.
Michael David Brathwaite
Can I give it 6 stars. Doctors and support staff that always take the extra step to be professional and provide personal services. I have the best clinicians imaginable. I am very fortunate to have this facility so close to home. I am so very thankful to all who work there. I know I am there often but I feel like they care about me and my well being. A smile and a hello go a long ways when you are not feeling well. Professionals you can talk with and take the time to listen. Doctors and support staff that angels. Healers with brains and compassion. Thank you all for helping me learn how to become healthy.
Juan Gallegos
These health community is awesome their staff and doctor's primary care (adult and children's) dental the same and behavior care so nice people 👼👷
Reviews from Google Places for UNITED COMMUNITY AND FAMILY SERVICES, INC.. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Sliding fee discount program eligibility
- • Which services are available at this location
- • Appointment availability and walk-in hours
- • Languages spoken by staff
In an Emergency
For medical emergencies, call 911 first. Then contact the provider for coordination of care.