CUMBERLAND FAMILY MEDICAL CENTER, INC.
Verified Information
Federally Qualified Health Center
Nonprofit ownership
Contact this clinic directly for detailed information about their services and team.
Location & Directions
Service Area
This provider serves patients in Hardin County and surrounding areas in KY.
Federally Qualified Health Center
Sliding Fee Scale Available
As a Federally Qualified Health Center, this clinic offers services on a sliding fee scale based on income and family size. Patients without insurance are welcome.
Contact this clinic directly to learn about their sliding fee discount program and what documentation to bring.
Services Offered
Federally RequiredAs a Federally Qualified Health Center, this location is required to provide the following core services regardless of ability to pay.
Primary Medical Care
Preventive care, chronic disease management, acute illness treatment
Dental Care
Preventive, restorative, and emergency dental services
Mental Health Services
Counseling, therapy, and psychiatric services
Substance Use Treatment
Substance use disorder screening, counseling, and treatment
Enabling Services
Transportation, translation, eligibility assistance, and care coordination
Additional services may include:
Contact this health center directly to confirm specific services available at this location. Services and hours may vary by site.
How This Clinic Performs
These scores come from federal health reporting data and show how well this clinic is helping patients stay healthy. Higher scores are better.
| Measure | Score | Performance |
|---|---|---|
Blood Pressure Management | 87.5% | Excellent |
Diabetes Management | 80.0% | Excellent |
Kids Up-to-Date on Vaccines | 17.6% | Poor |
Cervical Cancer Screenings | 64.5% | Good |
Colon Cancer Screenings | 61.9% | Excellent |
Mental Health Check-ins | 94.5% | Excellent |
HIV Testing | 11.2% | Poor |
Breast Cancer Screenings | 67.6% | Excellent |
Tobacco & Smoking Support | 98.6% | Excellent |
Depression Recovery Rate | 34.5% | Excellent |
Before You Go
What these clinics cost, who they can see, and what to expect when you arrive.
Service Locations
230 locationsCUMBERLAND FAMILY MEDICAL CENTER, INC. operates the following service delivery sites. As a federally qualified health center, CUMBERLAND FAMILY MEDICAL CENTER, INC. is required to serve patients on a sliding-scale fee basis regardless of ability to pay.
Panther Academy Healthy Kids Clinic
School-BasedAdair County Primary Healthy Kids Clinic
School-BasedJennings Creek Elementary Healthy Kids Clinic
School-BasedMonticello Healthy Kids Clinic
School-BasedRockfield Elementary Healthy Kids Clinic
School-BasedOther Clinics Near Here
If this clinic is not a fit, or the wait is too long, there may be others nearby.
Google Reviews
Rachel
After my doctor moved away, it was really stressful trying to find someone I could trust and feel comfortable with. Finding Dr. Dolen has truly been a blessing. She is incredibly intelligent, deeply empathetic, and so down-to-earth. She takes every concern seriously, listens carefully, and always makes you feel genuinely cared for. She is attentive in a way that makes you feel seen and understood, not just another patient in the schedule. I actually went to school with her, and even back then she was smart, kind, and thoughtful — it’s no surprise she’s the same amazing person today. Dr. Dolen is truly the best, and I can’t recommend her enough to anyone looking for a compassionate, knowledgeable, and attentive doctor who really cares about her patients.
Brady
Clean office, nice reception, prompt care. Good doctor
donna hamilton
I absolutely love Dr.Dolen and staff,she listens, and treats me with compassion and makes me feel at ease .Thank you for all you do.
Rudi Pa MEIJER
They were excellent and caring and more than affordable because of their community designation. The staff was great!
Grace Clements
I wish I were exaggerating, but this week with Cumberland Family Medical was one of the most humiliating and traumatizing experiences of my life. I ran out of my medications and called immediately to schedule an appointment, and was told my provider was out and no one was covering prescriptions. I explained I was in a mental health crisis and starting to withdraw. No one helped me. I called multiple offices, left messages, begged the admin line, tried urgent care - nothing. Everyone just said “we can’t help you.” In a last-ditch effort, I called First Choice Immediate Care in Lincoln County. I spoke to Carla Ireland, the clinic manager, hoping someone could help me get a bridge refill until my provider returned. Instead, she called the police on me behind my back, then tried to hang up the phone. What happened next was horrifying: I was surrounded by four male cops, EMS, and a crisis response team in a public parking lot, while I was panicking and still without meds. It was humiliating, dangerous, and completely unnecessary as I had shared with Carla earlier in the call that I was safely in public with my fiancé. The worst part? While this circus was unfolding, another office finally called to say my medication had been refilled - then later I found out both medications were approved for a full 30-day supply. After 24+ hours of doing everything right, being gaslit, and begging for help, they just filled it like nothing happened. There was no accountability. No empathy. Just negligence, fear tactics, and a manager who escalated instead of caring. If you’re in crisis, neurodivergent, or dealing with trauma, avoid this network at all costs.
Reviews from Google Places for CUMBERLAND FAMILY MEDICAL CENTER, INC.. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Sliding fee discount program eligibility
- • Which services are available at this location
- • Appointment availability and walk-in hours
- • Languages spoken by staff
In an Emergency
For medical emergencies, call 911 first. Then contact the provider for coordination of care.