PENOBSCOT COMMUNITY HEALTH CENTER
Verified Information
Federally Qualified Health Center
Nonprofit ownership
Contact this clinic directly for detailed information about their services and team.
Location & Directions
Service Area
This provider serves patients in Penobscot County and surrounding areas in ME.
Federally Qualified Health Center
Sliding Fee Scale Available
As a Federally Qualified Health Center, this clinic offers services on a sliding fee scale based on income and family size. Patients without insurance are welcome.
Contact this clinic directly to learn about their sliding fee discount program and what documentation to bring.
Services Offered
Federally RequiredAs a Federally Qualified Health Center, this location is required to provide the following core services regardless of ability to pay.
Primary Medical Care
Preventive care, chronic disease management, acute illness treatment
Dental Care
Preventive, restorative, and emergency dental services
Mental Health Services
Counseling, therapy, and psychiatric services
Substance Use Treatment
Substance use disorder screening, counseling, and treatment
Enabling Services
Transportation, translation, eligibility assistance, and care coordination
Additional services may include:
Contact this health center directly to confirm specific services available at this location. Services and hours may vary by site.
How This Clinic Performs
These scores come from federal health reporting data and show how well this clinic is helping patients stay healthy. Higher scores are better.
| Measure | Score | Performance |
|---|---|---|
Blood Pressure Management | 100.0% | Excellent |
Diabetes Management | 100.0% | Excellent |
Kids Up-to-Date on Vaccines | 49.1% | Fair |
Cervical Cancer Screenings | 60.4% | Good |
Colon Cancer Screenings | 61.7% | Excellent |
Mental Health Check-ins | 87.2% | Excellent |
HIV Testing | 17.2% | Poor |
Breast Cancer Screenings | 70.2% | Excellent |
Tobacco & Smoking Support | 97.3% | Excellent |
Depression Recovery Rate | 8.0% | Poor |
Service Locations
38 locationsPENOBSCOT COMMUNITY HEALTH CENTER operates the following service delivery sites. All locations provide care regardless of ability to pay.
Old Town Elementary School RSU 34
School-BasedBREWER REHAB & LIVING CENTER
Nursing Home-BasedBANGOR NURSING & REHABILITATION CENTER
Nursing Home-BasedMaine Avenue Administration/Clinical Center
Google Reviews
Steve Luken
Moved up here from out of state. Very happy with my new Doctor but this place is SO SLOW with referrals. My prior office would process a referral the same day. This place is taking 4 weeks and counting to process a simple referral! Update 2025: I've found that referrals is much more timely now and don't want new clients to think this is still an issue (at least not for me!). Since I came here I've had a new Dr. and really like her also.
Raymond Wortman
My daughter had a 3:00 pm appointment was there at 2:45 pm checked in and I had to go back to window at 3:15 pm and see why my daughter wasn't being seen. Window said I wasn't checked in. Saw 2 more people do the same. Not a good experience.
Linnie
Every time I call it’s at least a 15-20 minute wait on hold listening to some God awful piano music over and over and over. Also, when they leave a message to call them back they don’t say who the message is for (we have 4 people in our family who are patients). Also, today’s message on machine was to call them back. No details. Spent 18 minutes on hold only to be told it was a reminder for an appt next week. You have GOT to be kidding me! Just leave a detailed message, or send the confirmation via email or text.
Sean Cyr
3 Stars only because of the call center! It's ridiculous every time I call it's at least 15min to 20min hold time before you even speak a word to someone! At this point it would be super beneficial to have each location handle their own calls! There's 4 or 5 women behind the desk at brewer. Other than this I'm happy with their service.
Candice Tracy
They called me a few hours before my appointment and canceled my very important appointment that I scheduled 6 weeks ago with my doctor for my medical needs I've been dealing with and told me sorry but your doctor is leaving early today so we have to cancel your appointment. They treat you like your medical need isn't important and brushed it off as well you can always come to walk in care. No I'm not going to walk in care and waiting my whole day at walk in care when I have a scheduled appointment and it's not my problem that they want to leave work early. Why should my medical health be effected by them wanting to not be at work. Not ok with this.
Reviews from Google Places for PENOBSCOT COMMUNITY HEALTH CENTER. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Sliding fee discount program eligibility
- • Which services are available at this location
- • Appointment availability and walk-in hours
- • Languages spoken by staff
In an Emergency
For medical emergencies, call 911 first. Then contact the provider for coordination of care.