SOUTH COVE COMMUNITY HEALTH CENTER, INC
Verified Information
Federally Qualified Health Center
Nonprofit ownership
Contact this clinic directly for detailed information about their services and team.
Location & Directions
Service Area
This provider serves patients in Norfolk County and surrounding areas in MA.
Federally Qualified Health Center
Sliding Fee Scale Available
As a Federally Qualified Health Center, this clinic offers services on a sliding fee scale based on income and family size. Patients without insurance are welcome.
Contact this clinic directly to learn about their sliding fee discount program and what documentation to bring.
Services Offered
Federally RequiredAs a Federally Qualified Health Center, this location is required to provide the following core services regardless of ability to pay.
Primary Medical Care
Preventive care, chronic disease management, acute illness treatment
Dental Care
Preventive, restorative, and emergency dental services
Mental Health Services
Counseling, therapy, and psychiatric services
Substance Use Treatment
Substance use disorder screening, counseling, and treatment
Enabling Services
Transportation, translation, eligibility assistance, and care coordination
Additional services may include:
Contact this health center directly to confirm specific services available at this location. Services and hours may vary by site.
How This Clinic Performs
These scores come from federal health reporting data and show how well this clinic is helping patients stay healthy. Higher scores are better.
| Measure | Score | Performance |
|---|---|---|
Blood Pressure Management | 53.6% | Poor |
Diabetes Management | 78.6% | Excellent |
Kids Up-to-Date on Vaccines | 59.3% | Fair |
Cervical Cancer Screenings | 76.2% | Excellent |
Colon Cancer Screenings | 62.9% | Excellent |
Mental Health Check-ins | 45.5% | Poor |
HIV Testing | 31.0% | Fair |
Breast Cancer Screenings | 58.0% | Good |
Tobacco & Smoking Support | 61.8% | Poor |
Depression Recovery Rate | 5.1% | Poor |
Service Locations
6 locationsSOUTH COVE COMMUNITY HEALTH CENTER, INC operates the following service delivery sites. All locations provide care regardless of ability to pay.
HANCOCK STREET CLINIC
SOUTH STREET CLINIC
Commercial Street Clinic
WASHINGTON STREET CLINIC
Google Reviews
Jun Huang
The waiting time is horrible. I've been waiting here for an hour and still no dentist in sight.
Lucy Xu
The front desk just do their own things, doesn’t help the patient at all. Everytime been waiting for 1 hour even already had appointment! 🥲
Ellis A
I didn't have a good experience with the nurses here when I visited my OB here last year. They are poorly trained - e.g., they poked my arm multiple times and could not draw out any blood! I had bruises all over. I have to go to the hospital and pay out-of-pocket for an ER nurse to do it - who was successful at drawing blood in one try. This year I decided to go elsewhere. I also moved away further so it made sense. Their nurse called me repeatedly, sometimes 2-3 times a day - asking me why I had cancelled my appointment this year. When I said I moved, she demanded to know where I moved to, which hospital I plan on going (because I don't have a referral), who is my new OB/PCP and why I'm not coming in anymore. After multiple attempts of telling her that I moved, she wouldn't stop calling for the last few weeks. At one point she remarked, "if you don't tell me this or follow through with what we recommended, you'll die you know." Like why would I go somewhere when I'm constantly threatened by the nurses??
Jane brown
Doctor are nicely. But The front desk service staff is horrible rude, people who is working here, then the reception of the patient's basic courtesy is to have, if there is no patience and service awareness then I think that the patient who came to see a doctor has to meet the bad service attitude is simply too terrible.
Amy
Dr. Yeung is an amazing doctor who really cares, asks good questions, gently offers helpful insights and advice, and is responsive when emergencies come up between appointments. Honestly he is a major reason I stay in the Boston area. While some of the front desk people upstairs have been curt about simple things like not lining up the way they want, overall I've found the staff helpful. I've never encountered a mistake in billing or scheduling. Also they can switch fluently between English, Mandarin, and Cantonese (and maybe also Vietnamese, which is printed as a 3rd language on signs). They have surprisingly good systems: multi-channel appointment reminders (email and calls) and an easy-to-use website for checking test results and messages.
Reviews from Google Places for SOUTH COVE COMMUNITY HEALTH CENTER, INC. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Sliding fee discount program eligibility
- • Which services are available at this location
- • Appointment availability and walk-in hours
- • Languages spoken by staff
In an Emergency
For medical emergencies, call 911 first. Then contact the provider for coordination of care.