HEALTHFIRST FAMILY CARE CENTER, INC.
Verified Information
Federally Qualified Health Center
Nonprofit ownership
Contact this clinic directly for detailed information about their services and team.
Location & Directions
Service Area
This provider serves patients in Bristol County and surrounding areas in MA.
Federally Qualified Health Center
Sliding Fee Scale Available
As a Federally Qualified Health Center, this clinic offers services on a sliding fee scale based on income and family size. Patients without insurance are welcome.
Contact this clinic directly to learn about their sliding fee discount program and what documentation to bring.
Services Offered
Federally RequiredAs a Federally Qualified Health Center, this location is required to provide the following core services regardless of ability to pay.
Primary Medical Care
Preventive care, chronic disease management, acute illness treatment
Dental Care
Preventive, restorative, and emergency dental services
Mental Health Services
Counseling, therapy, and psychiatric services
Substance Use Treatment
Substance use disorder screening, counseling, and treatment
Enabling Services
Transportation, translation, eligibility assistance, and care coordination
Additional services may include:
Contact this health center directly to confirm specific services available at this location. Services and hours may vary by site.
How This Clinic Performs
These scores come from federal health reporting data and show how well this clinic is helping patients stay healthy. Higher scores are better.
| Measure | Score | Performance |
|---|---|---|
Blood Pressure Management | 73.0% | Good |
Diabetes Management | 83.2% | Excellent |
Kids Up-to-Date on Vaccines | 46.2% | Fair |
Cervical Cancer Screenings | 42.5% | Poor |
Colon Cancer Screenings | 49.3% | Good |
Mental Health Check-ins | 70.0% | Fair |
HIV Testing | 76.6% | Excellent |
Breast Cancer Screenings | 55.4% | Good |
Tobacco & Smoking Support | 86.2% | Good |
Depression Recovery Rate | 9.2% | Poor |
Before You Go
What these clinics cost, who they can see, and what to expect when you arrive.
Service Locations
5 locationsHEALTHFIRST FAMILY CARE CENTER, INC. operates the following service delivery sites. As a federally qualified health center, HEALTHFIRST FAMILY CARE CENTER, INC. is required to serve patients on a sliding-scale fee basis regardless of ability to pay.
The Family HealthCare Center at SSTAR
SSTAR Integrated Health Services Center
HealthFirst Family Care Center Inc.
HealthFirst Family Care Center-School-Based Health Center
School-BasedSSTAR's South End Services
Other Clinics Near Here
If this clinic is not a fit, or the wait is too long, there may be others nearby.
Google Reviews
Lelanie Ocasio
I dont recommend this drs office. You cant even make an appointment when its your actual Dr. Office. There are moms like me who cant sit in the hospital and just want to be seen by my own dr.
Jen Burns
My elderly mother has been without her rescue inhaler refill for weeks now. This place does not answer the phone - the pharmacy cannot even get through. We had to go to the ER because she cannot breathe. STAY AWAY FROM THIS PLACE. Not sure what they do but it certainly isn't anything akin to "Health First"
J D
Called half a dozen times because their "call return" system doesn't work (it calls you back only to tell you that "there are no representatives to speak to you" and removes you from the queue). Finally got through to someone at the end of the day, only to be told that they will only make an appointment for you if you go down to their office, request a form for your medical records from your previous doctor to be sent to them (which can take up to 30 days for them to do and receive back!) and THEN they will schedule your first appointment. Absolute waste of time.
Kaide Lord
My son goes here for his Medical appointments and honestly I’m about to switch him out. It’s been an all around horrible experience. Trying to get a hold of anyone on the phone is an absolute nightmare (always has been but now it’s worse) and no one communicates properly. Got a call saying his Dr quit and they need to schedule my son to see a new Dr - ok, no big deal, no rush cause he had just seen his old dr a month ago, right? What they failed to mention? He can’t get a refill on his medications until he sees the new Dr. When I called to get a refill for his medications, did they mention that? No. Said refills take up to 5 days (which is normal, all fine and well) but here we are a week later and my son is completely out of his medication and no refill still. After trying to call for over an hour, finally speak to someone just to be told that he can’t get the refill until he sees the new Dr… in 2 weeks. Normally I don’t leave reviews but after dealing with their messed up phone lines for an hour - before even getting someone on the line, having the call drop numerous times, the automated system spazzing out, I’m done. If you want a headache, just call this place. They’ll give you one free of charge.
Robertha Ruth Duguaran
My kids have been going there for nearly 9 years. I have no complaints , the Drs more precisely Dr James Hudson ) the nurses, welcome staff especially Lisa big shut out to you guys , even housekeepers are nice. The wait time is bearable and it’s clean.
Reviews from Google Places for HEALTHFIRST FAMILY CARE CENTER, INC.. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Sliding fee discount program eligibility
- • Which services are available at this location
- • Appointment availability and walk-in hours
- • Languages spoken by staff
In an Emergency
For medical emergencies, call 911 first. Then contact the provider for coordination of care.