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Josh Patterson

These people don’t take health serious. Was approved for therapy 8 months ago and have not been seen by anyone. I’ve gone back time and again and every time they act like and tell me they’re sending a referral but never follow up. This is ridiculous and unacceptable, you need to treat peoples health with more urgency. I’m reporting this establishment and their practices. The workers are lazy and seem like they don’t want to be there. I hate that I wasted time with these, I’m switching my primary care immediately. This place needs to be shut down Update: I’m still dealing with all of this. I’m convinced this place will legitimately get you killed. They don’t care about your needs and nursing staff act as if they don’t care - I’m officially reporting to the medical board come Monday

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tatiana nieves

Too bad that we have to wait from 12 to 2 pm that URGENT CARE OPEN, because of lunch for real ? Like since when ? This is basically a violation of peoples rights this is not a CLINIC is URGENT CARE when people comes urgently to be seen. So are ER is about to do it too?? For real ?? Playing w peoples needs and their Health ? Cause i can understand 1 hour of lunch but 2 hrs is crazy

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Emily

It is a horrible feeling to have to review this business. But when they employ an online bully who comes after other small businesses without ever having any interaction with them it leaves no other option. Dr Taylor Kolish DDS- she chooses to write negative reviews online where she has never patroned, purchased or booked with said business. The negativity, unprofessionalism and disgusting behavior should. not be acceptable especially considering she is a pediatric dentist. Shameful.

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Ben Worth

Spent the better part of an afternoon either calling with no answer, or on hold for hours only to be met with dead air on the phone and a disconnected line. When I finally got a person on the phone they were dismissive and grossly unprofessional. You would be better off enlisting medical aid from a 1600’s witch doctor.

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Mary Sue Motro

I had to go to the Walkin with my sister. I could not believe we saw the nurse that actually saved our brothers life in the Carlson detox a few years ago! Bridget was there when he started having seizures.He never had them before. She was awesome! She called 911, stayed with him and took great care of him when EMS got there she was very clear about his situation. No one treated him with respect but her. The Mercy ER was trying to blow him off but she kept calling them and was strong and told them he needed more tests. Turned out they put a bubble test in and found a bad heart defect no one knew about! He got sent to Boston Mass General for heart surgery. He went by after all that to thank her. My sister and I were so happy to thank her in person! It was almost 7 years ago and we didn’t know where she worked. She barely took credit -but we all knew what she had to do to get my brother diagnosed. We cried and hugged her and knew anyone there would be really lucky to get the best nurse ever. My brother is alive and sober thanks to her. Holyoke Health Center is lucky to have such an amazing nurse.