PACKARD HEALTH
Verified Information
Federally Qualified Health Center
Nonprofit ownership
Contact this clinic directly for detailed information about their services and team.
Location & Directions
Service Area
This provider serves patients in Washtenaw County and surrounding areas in MI.
Federally Qualified Health Center
Sliding Fee Scale Available
As a Federally Qualified Health Center, this clinic offers services on a sliding fee scale based on income and family size. Patients without insurance are welcome.
Contact this clinic directly to learn about their sliding fee discount program and what documentation to bring.
Services Offered
Federally RequiredAs a Federally Qualified Health Center, this location is required to provide the following core services regardless of ability to pay.
Primary Medical Care
Preventive care, chronic disease management, acute illness treatment
Dental Care
Preventive, restorative, and emergency dental services
Mental Health Services
Counseling, therapy, and psychiatric services
Substance Use Treatment
Substance use disorder screening, counseling, and treatment
Enabling Services
Transportation, translation, eligibility assistance, and care coordination
Additional services may include:
Contact this health center directly to confirm specific services available at this location. Services and hours may vary by site.
How This Clinic Performs
These scores come from federal health reporting data and show how well this clinic is helping patients stay healthy. Higher scores are better.
| Measure | Score | Performance |
|---|---|---|
Blood Pressure Management | 71.3% | Good |
Diabetes Management | 67.9% | Good |
Kids Up-to-Date on Vaccines | 30.1% | Poor |
Cervical Cancer Screenings | 50.1% | Fair |
Colon Cancer Screenings | 48.1% | Good |
Mental Health Check-ins | 47.1% | Poor |
HIV Testing | 34.5% | Fair |
Breast Cancer Screenings | 57.0% | Good |
Tobacco & Smoking Support | 83.2% | Good |
Depression Recovery Rate | 2.5% | Poor |
Before You Go
What these clinics cost, who they can see, and what to expect when you arrive.
Service Locations
7 locationsPACKARD HEALTH operates the following service delivery sites. As a federally qualified health center, PACKARD HEALTH is required to serve patients on a sliding-scale fee basis regardless of ability to pay.
West Willow Clinic
Packard Health Carpenter
Shelter Association of Washtenaw County
Packard West
Other Clinics Near Here
If this clinic is not a fit, or the wait is too long, there may be others nearby.
Google Reviews
Tony J
Been a patient here since 1991 with various healthcare providers while there's improvement in certain areas. They have always provided me with everything I've needed and more
Samara Meri
The receptionist was a mess. Couldn’t find my appointment or my insurance then finally found it after like 10 minutes of searching in her system..then I see the doctor I believe Dr Rion whom I’ve never seen before tell me I have no business being on medications I’m on when he knows NOTHING about my history! Then proceed to take me off of said medication despite the horrible repercussions from Just coming off and not tapering off..was very rude and disrespectful and didn’t discuss even removing them From my medication list he just did it…prescribes me an inhaler for my cough and the pharmacy couldn’t find me either and turns out they had my last name and date of birth year wrong. Everything about this place is wrong. They are not professional at all. Don’t know how to treat or talk to their patients. Make their patients feel small. Not a good place to go in my opinion. Find somewhere more progressional and knowledgeable!!
Richard Meriwether II
Doesn’t seem to prescribe many medications. I signed up for new insurance and this office was assigned as my PCP. I called to make a new patient visit and was immediately told, before they even offered up any other information, that they do not prescribe benzos, narcotics, or stimulants. I made her repeat that because I wasn’t sure I heard that correctly. I then confirmed that they do not prescribe ADHD medication. The woman said they refer those out to someone else. I somehow got assigned to the only PCP office that doesn’t prescribe this and wants to refer me into a system that is currently taking months to years to schedule. I can’t even go any further with this review because they won’t meet my needs.
Jason Fullenwider
Dr Ismail was a fine physician however, the rest of Packard Health has a lot to be desired. I moved to Ann Arbor and U of M said they are not taking new patients so I was referred to Packard Health. My initial appointment went fine but a week later a nurse followed up with me after my labs came in. First she recommended aerobic exercise. I have a pacemaker. I told her that my heart won’t literally go fast enough to be aerobic. Later I get a bill for the services which would be fine except I have insurance and secondary insurance. After calling and taking my time to try and get this resolved I eventually wound up finding a woman who said they would fix it. Now I continue to get bills and when you call the number you get a recording about the mailbox being set up wrong and they hang up on you.
MaryAnn Cavazos
I absolutely love this office. I see a Psychiatrist here as well as my Suboxone doctor. They are so kind and patient. I left Gammons medical to come here. I wish I wouldn't have waited so long.
Reviews from Google Places for PACKARD HEALTH. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Sliding fee discount program eligibility
- • Which services are available at this location
- • Appointment availability and walk-in hours
- • Languages spoken by staff
In an Emergency
For medical emergencies, call 911 first. Then contact the provider for coordination of care.