UMPQUA COMMUNITY HEALTH CENTER, INC.
Verified Information
Federally Qualified Health Center
Nonprofit ownership
Contact this clinic directly for detailed information about their services and team.
Location & Directions
Service Area
This provider serves patients in Douglas County and surrounding areas in OR.
Federally Qualified Health Center
Sliding Fee Scale Available
As a Federally Qualified Health Center, this clinic offers services on a sliding fee scale based on income and family size. Patients without insurance are welcome.
Contact this clinic directly to learn about their sliding fee discount program and what documentation to bring.
Services Offered
Federally RequiredAs a Federally Qualified Health Center, this location is required to provide the following core services regardless of ability to pay.
Primary Medical Care
Preventive care, chronic disease management, acute illness treatment
Dental Care
Preventive, restorative, and emergency dental services
Mental Health Services
Counseling, therapy, and psychiatric services
Substance Use Treatment
Substance use disorder screening, counseling, and treatment
Enabling Services
Transportation, translation, eligibility assistance, and care coordination
Additional services may include:
Contact this health center directly to confirm specific services available at this location. Services and hours may vary by site.
How This Clinic Performs
These scores come from federal health reporting data and show how well this clinic is helping patients stay healthy. Higher scores are better.
| Measure | Score | Performance |
|---|---|---|
Blood Pressure Management | 50.0% | Poor |
Diabetes Management | 72.6% | Good |
Kids Up-to-Date on Vaccines | 11.0% | Poor |
Cervical Cancer Screenings | 51.5% | Fair |
Colon Cancer Screenings | 53.9% | Good |
Mental Health Check-ins | 72.2% | Good |
HIV Testing | 30.5% | Fair |
Breast Cancer Screenings | 72.6% | Excellent |
Tobacco & Smoking Support | 80.4% | Good |
Depression Recovery Rate | 4.3% | Poor |
Before You Go
What these clinics cost, who they can see, and what to expect when you arrive.
Service Locations
14 locationsUMPQUA COMMUNITY HEALTH CENTER, INC. operates the following service delivery sites. As a federally qualified health center, UMPQUA COMMUNITY HEALTH CENTER, INC. is required to serve patients on a sliding-scale fee basis regardless of ability to pay.
UCHC Administrative Annex (NO services provided)
Aviva Health - Reproductive & Women's Health Clinic
Other Clinics Near Here
If this clinic is not a fit, or the wait is too long, there may be others nearby.
Google Reviews
Jessica McClendon
My son has had two dentist appointments in the last 2 days. Both providers, Dr Randol and Dr Barnett were so kind to him and made him feel super comfortable. We always have great experiences.
jaimie havel
So I'm sitting in the dentist chair. She is feeling around in I let her seeknow she is hurting me. First thing she say is you want a new provider. . she had awful bed side manor . Just super rude made me feel super uncomfortable
Isaac Odom
I've been trying to get in here for years now to be seen, but they're absolutely horrible about actually getting work done. I first came in with an abscessed tooth November of 2024, they tell me that even for an emergency it wouldn't be till March or May that I could be scheduled.. "just come and sit here all day hoping someone cancels" they say, so I go and pay cash to have it pulled by Aspen immediately. Then I scheduled the rest of the stuff with Aviva. As time passes I got some xrays/exam, a cleaning and now, today, a YEAR LATER, I run 5 minutes late to my first set of extractions so I call to let em know and get told that the dentist is in the middle of a big procedure and doesn't wanna rush mine so I'll need to just reschedule.. literally doubled booked, but I find out by calling to advise them i was 5 minutes late and got told don't come.. So they then asked if an appointment at the end of May works.. "What day?" I ask "Friday. They said "I told you the only day that works are Tuesdays..." They then got mad, and hung up on me.. just to try calling me back 5 minutes later.. No wonder people hatenAviv.
Mark Alan Smith
They are repeatedly dismissive, while using the same inaccurate information of my most urgent or chronic needs. They denied an important MH appointment they set for me, I was supposed to have this morning at 9:15 AM, Aug. 26, 2025. They continue calling me to deny the support I need from them to help maintain my basic needs, health, and occupation. They reported me to my insurance provider for being upset with their lack of support. Why don't they report themselves for their errors, try to listen, or make the needed corrections. They are working for themselves, not listening, and not recording my chronic health issues. Zero stars or minus stars.
Janette Clark
It was my first time there since the remodel, it looks great clean, easy to find where you need to be. The room I was in is very roomy with 2 chairs for "family" the table chair thingy was very comfy and it takes your weight😲. My intake was great I had a newbie who did great👍🏻. Dr was nice and listened to me asked ne questions and did an actual hands on check. "Like they used to.. way back when" 😁
Reviews from Google Places for UMPQUA COMMUNITY HEALTH CENTER, INC.. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Sliding fee discount program eligibility
- • Which services are available at this location
- • Appointment availability and walk-in hours
- • Languages spoken by staff
In an Emergency
For medical emergencies, call 911 first. Then contact the provider for coordination of care.