D

Dom

Honestly pleasantly surprised me after experience at other low income, primarily minority clinics. Other than the hard to understand accents, people keep reading my middle name as my last name and the fact that I'm the only one in the building that isn't Asian, they were pretty efficient with wait times, doctors and dentists are good and easier to understand, they respond to Mychart messages and the phones quickly. I highly prefer this clinic to the few I've been to down in the White Center, Burien areas.

S

Spaniard (Spaniard)

This place e is pathetic. I was told to bring my daughter as an emergency to the dental clinic and when we got there we were told she didn't have an appointment and they could not see her. And then the clinic manager left early so I couldn't talk to anyone. Complete waste of time. Don't come here if you can go somewhere else!!!

N

Nicole

OMG, I keep telling people to go here. The first thing I noticed was after doctor lightly knocks on door she has a big smile as she enters. She tells me not to be in a hurry like most places are exact to 15 minutes appointment. I always feel better when I leave than when I got there just because of the demeanor of entire staff from time you check in. I've written 2 " medical assistants" Thank You cards for how they treated me. The Plebotomists are the best; you never feel the stick. I'm so fortunate to have ICHS for my doctor.

S

Silvia Y

Absolutely do not go here. This was my childhood clinic because my parents didn't know better. They always just tell you to go home and wait it out no matter your problem. This is the case with not only me but my entire family. My sister's condition was discovered until she was sent to the ER even though she was checked here throughout childhood and still at the time. My mom who lost mobility due to cancer was written a physical therapy appointment. When I questioned the doctor, she said my mom still had to go to the appointment. Since when did physical therapy cure cancer??!!

Q

qi

i am writing this review with deep disappointment and troubling experience after our recent visit to this clinic, which occurred despite our punctuality in arriving at 9am for my two years old brother’s appointment. i have to question whether the medical staff in this clinic are fully aware of or practicing the relevant laws and regulations. this is especially concerning after the excessive blood draw from my two years old brother, which was beyond pediatric guidelines, and the lack of proper communication and informed consent. telling me that there is a significant lapse in following legal standards at the clinic. we anticipated the usual long wait times but were unprepared for the shocking and potentially harmful treatment he received. what transpired was far beyond our expectations and has left us extremely distressed. despite the fact that my brother is a toddler, medical staff proceeded to draw an excessive amount of blood from my brother—four full sized bottles. that clearly seemed like they were more than 2ml. this is not only against pediatric guidelines but also poses a significant risk to a child his age. the recommended amount for a blood culture bottle is the child’s age in milliliters, which should have been no more than 2ml for my brother. yet, the amount taken was clearly far in excess of this limit. throughout the process, the staff seemed indifferent to our concerns, showed a lack of concern and provided no justification for their actions. they never mentioned to my mom or me about my brother having draw four bottles of blood. my brother, who also suffers from amnesia, was subjected to this traumatic and dangerous procedure without any consideration for his well being. the fact that he must undergo this every three months is deeply concerning and raises questions about the long-term effects on his health. drawing such a large volume of blood repeatedly could worsen his amnesia and weaken his immune function, not to mention the trauma this will inflict on a young child. while the clinic staff did apologize and mention that they will inform us of the number of blood bottles to be drawn next time, seeking our consent, this does not fully address the concerns raised. the focus should not be on merely seeking consent for potentially excessive procedures, but rather on ensuring that the procedures themselves are medically necessary, safe, and in line with pediatric guidelines. while the clinic staff did apologize and mention that they will inform us of the number of blood bottles to be drawn next time and seek our consent, this does not fully address the concerns raised. the focus should be on ensuring that the procedures themselves are medically necessary, safe, and in line with pediatric guidelines. the clinic needs to conduct a thorough investigation to determine why the excessive blood draw occurred and review and revise their protocols to align with established pediatric standards. i don’t know why this even needs to be said, but clinic staff should receive comprehensive training on handling pediatric patients with care, sensitivity, and proper communication, prioritizing patient safety and well being. also, the nurse only informed us that the medical staff had added two blood draw orders after we questioned them why they drew four bottles of blood. (due to character limited exceeded, the rest is in the photo.)