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cser scgo

I’d like to thank the Russian operator German. He’s kind and caring, always trying his best to help and never staying indifferent. You can really feel that he truly wants to help. If you see this German thank you.

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Zhanelya

My two sons go to pediatrician Dr. James. Thank you, Doctor, for taking care of my little ones. There's a girl with dark hair at the reception desk; she's always very helpful to us. 👍

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Tina Baghdasarnians

I do not recommend this facility. They gave me the wrong appointment date and time, sent me to the wrong address, and provided incorrect information overall. It was very frustrating and a complete waste of my time. I want to warn others not to go here until they improve their professionalism and communication.

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Roman Gorbachev

I called the clinic to resolve an error made by staff and requested a Russian-speaking representative. I was connected to a woman who was extremely rude and initially refused to introduce herself. When I asked for her name, she replied, “You called the clinic, why do you need my name?”. Only at the very end of the conversation, with clear reluctance, she finally identified herself as Diana. When I pointed out that this is not how patients are treated in this country, she stated that she did not care and that I could complain wherever I wanted — then hung up the phone. Such behavior is absolutely unacceptable for a healthcare facility. Instead of assistance, patients and their families receive rudeness and disrespect. I do not recommend this clinic.

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Taposhi Alam

*UPDATE*: I found a new lovely psychiatrist outside of this clinic who actually took my problems, especially my crippling anxiety, seriously and listened to me thoroughly. Super knowledgeable, compassionate and kind unlike Bessy M and actually provided me with good medication and updated dosages. I’ve been feeling SO much better and feel like I can finally function again after years of struggling with intense mental health issues that this clinic didn’t help with. Just goes to show just how incompetent and careless psychiatrists at this clinic truly are. AVOID THIS PLACE AT ALL COST. I promise there are better care that will take your insurance, you just have to look properly. I have been coming here for years to see psychiatrist Bessy M. I can honestly say that these people are incompetent and don't care about you. There is no compassion or empathy, which is what you need when you are dealing with patients with mental health issues (or even physical issues). Dr Bessy didn't ever remember anything about me or properly care for me, just gave/adjusted medicine and called it a day. She was extremely unprofessional and during our last session where I was visibly upset and frustrated with the care I've been receiving as well as my deteriorating mental health, she said I, an extremely mentally ill person, am basically at fault for everything and that I just take it out on everyone else because I kept asking her why she's a psychiatrist since she kept saying she can't help me when I was telling her about my deteriorating mental health issues that I was struggling with. I'm not sure why a psychiatrist out of all people would say that type of stuff to their mentally ill patient. Just incompetence. You're better off getting mental health care elsewhere. I feel like my mental health would've been better if I didn't receive care here for years. Also, when I mentioned that I can't even enjoy TV because of my crippling anxiety (that she said she couldn't help with. Why did you become a psychiatrist then?) she simply responded by saying, "That's fine, there's nothing good on TV anyways." Whatever that's supposed to mean. I only stuck it out here because they took my insurance and she provided paperwork when needed, which is the only thing she was good for. Our calls never lasted more than 5 minutes and she didn't ever remember a single detail about me, even after seeing her for 5 years! However, she's a terrible psychiatrist. She's just here for the cash grab, does not truly care about her patients. Maybe other psychiatrists here are better (probably not, according to other reviews) but steer clear of Bessy. She will make your mental health worse.