THE WEST OAKLAND HEALTH COUNCIL
Verified Information
Federally Qualified Health Center
Nonprofit ownership
Contact this clinic directly for detailed information about their services and team.
Location & Directions
Service Area
This provider serves patients in Alameda County and surrounding areas in CA.
Federally Qualified Health Center
Sliding Fee Scale Available
As a Federally Qualified Health Center, this clinic offers services on a sliding fee scale based on income and family size. Patients without insurance are welcome.
Contact this clinic directly to learn about their sliding fee discount program and what documentation to bring.
Services Offered
Federally RequiredAs a Federally Qualified Health Center, this location is required to provide the following core services regardless of ability to pay.
Primary Medical Care
Preventive care, chronic disease management, acute illness treatment
Dental Care
Preventive, restorative, and emergency dental services
Mental Health Services
Counseling, therapy, and psychiatric services
Substance Use Treatment
Substance use disorder screening, counseling, and treatment
Enabling Services
Transportation, translation, eligibility assistance, and care coordination
Additional services may include:
Contact this health center directly to confirm specific services available at this location. Services and hours may vary by site.
How This Clinic Performs
These scores come from federal health reporting data and show how well this clinic is helping patients stay healthy. Higher scores are better.
| Measure | Score | Performance |
|---|---|---|
Blood Pressure Management | 56.3% | Fair |
Diabetes Management | 65.0% | Good |
Kids Up-to-Date on Vaccines | 37.7% | Poor |
Cervical Cancer Screenings | 65.7% | Good |
Colon Cancer Screenings | 35.2% | Fair |
Mental Health Check-ins | 89.0% | Excellent |
HIV Testing | 84.2% | Excellent |
Breast Cancer Screenings | 46.4% | Fair |
Tobacco & Smoking Support | 89.8% | Good |
Depression Recovery Rate | 21.2% | Excellent |
Before You Go
What these clinics cost, who they can see, and what to expect when you arrive.
Service Locations
6 locationsTHE WEST OAKLAND HEALTH COUNCIL operates the following service delivery sites. As a federally qualified health center, THE WEST OAKLAND HEALTH COUNCIL is required to serve patients on a sliding-scale fee basis regardless of ability to pay.
EAST OAKLAND HEALTH CENTER
WEST OAKLAND HEALTH CENTER..
COMMUNITY RECOVERY CENTER EAST
WILLIAM BYRON RUMFORD MED CLINIC
Other Clinics Near Here
If this clinic is not a fit, or the wait is too long, there may be others nearby.
Google Reviews
Arrow D Moser
The Doctors and P A’s that I have seen have been caring, if you can ever get to see them. Everything else is the worst I have ever experienced in my 70 years. Nobody calls you back. No body does what they say they will do and when you finally get thru to someone they just push you on to another department that doesn’t respond. As well as insurance mistakes. The most draining and frustrating experience ever in my life.
Kaleb Eshetu
The young latina receptionist at baywell dentist is so rude and unprofessional. She is bad for the position. She doesn't have respect for the patients specifically for people with disabilities of hearing.
Tea G
So frustrated with the way the Rx refill doctor, Dr. Robert Bell denies your request, but won’t make contact with you and/or at the very least read the medical chart. Why do patients have to wait until business hours to appear in person. Phones are never answered anymore. This is no longer feeling like the supportive environment for those of us seeking care beyond the traditional marginalized treatment. Baywell needs to do better! This is not what our community deserves.
Kyree Ruffin
I've been going to this clinic since I was a child, so I called them because I needed to see a doctor. I was told the earliest appointment isn’t until June. They told me to go to the emergency room instead. Mind you, this isn’t really an emergency, but I definitely need to be seen before June. I asked if they have urgent care, and they said no — the emergency room is my only option. The lack of care and concern in that phone call was painfully obvious. On top of that, when you leave a message, they never call you back. There was even one time I had an appointment, came back that Monday to pick up my prescription, and they acted like they had no record of me ever being there. They said I’d have to make another appointment. I’ve never seen such incompetence in the healthcare field in my life.
Monica Washington
I used to love this place. My old doctor at the Watson center was amazing but unfortunately she passed away so I was sent back to the East Oakland health center. Everything was going well until they changed to Baywell. Since then the appointments are being pushed out three months. The medical assistants give you misinformation and nobody seems to know anything. It’s so unfortunate because I’ve been coming here for 20 years. Now I have to switch my providers. The community will be the one to ultimately suffer behind whatever merger or whoever bought it. Do better Baywell
Reviews from Google Places for THE WEST OAKLAND HEALTH COUNCIL. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Sliding fee discount program eligibility
- • Which services are available at this location
- • Appointment availability and walk-in hours
- • Languages spoken by staff
In an Emergency
For medical emergencies, call 911 first. Then contact the provider for coordination of care.