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Grace Ce

Took an hour to be seen for an appointment, not including being treated, and no one told me they're running late. I understand the doctors are running late but I would appreciate if they let me know ahead of time. I had to leave since I was waiting so long, and didn't get a throat swab

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S R

Dr. Zafer at Axis Community Health, Pleasanton has been an exceptional doctor. She is very polite, takes the time to listen carefully, and explains everything thoroughly. Her diagnostic approach is precise, and she always provides the right recommendations and guidance at the right time. She also connects patients with the right specialists and recommends right lab tests when needed, ensuring continuity of care. I truly appreciate her compassion, professionalism, and dedication to her patients’ well-being. Highly recommend her and the Axis Community Health team.

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Patsy Ferrulli

I have been going to Axis for years. I left for 2 years, but choice a doctor, that did nothing. I went back, praying Dr Gandhi was still there. She is on top of everything. She makes me do what I'm suppose to do. I feel she saved my life, got me on track. Dr. Gandhi is by far the best doctor I've ever had. The facility's top notch, clean, everyone is very nice.

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M Asghar Azizi

Subject: Formal Complaint Regarding Repeated Appointment Issues Dear Axis Community Health, I am writing to express my dissatisfaction with the repeated issues I have encountered at your Las Positas location. This is not the first time I have experienced problems with scheduled appointments, and I feel compelled to formally address this matter. On two separate occasions, I had appointments scheduled with your doctors, but when I arrived, I was told no one could assist me. Most recently, Dr. Parveen Kaur scheduled a lab appointment for me, and I came on time as instructed. However, I was informed that she had not provided the necessary information to the lab. The receptionist then told me I would need to schedule another in-person appointment with the doctor. This level of disorganization and lack of communication is unacceptable. As someone who works, I cannot afford to repeatedly take time off and come to your facility for tests or appointments that should have been handled properly the first time. Your staff and doctors’ services are weak and unreliable. Due to these repeated issues, I am left with no choice but to change my provider and hospital. I hope you will address these systemic problems promptly so that other patients do not face the same frustrations I have endured.

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T S

Quite and clean place. Stuffs are nice and friendly. And recently they started doing the blood test here. You dont have to go to Quest anymore if u don't want to.