CHARTER OAK HEALTH CENTER, INC.
Verified Information
Federally Qualified Health Center
Nonprofit ownership
Contact this clinic directly for detailed information about their services and team.
Location & Directions
Service Area
This provider serves patients in Capitol Planning Region and surrounding areas in CT.
Federally Qualified Health Center
Sliding Fee Scale Available
As a Federally Qualified Health Center, this clinic offers services on a sliding fee scale based on income and family size. Patients without insurance are welcome.
Contact this clinic directly to learn about their sliding fee discount program and what documentation to bring.
Services Offered
Federally RequiredAs a Federally Qualified Health Center, this location is required to provide the following core services regardless of ability to pay.
Primary Medical Care
Preventive care, chronic disease management, acute illness treatment
Dental Care
Preventive, restorative, and emergency dental services
Mental Health Services
Counseling, therapy, and psychiatric services
Substance Use Treatment
Substance use disorder screening, counseling, and treatment
Enabling Services
Transportation, translation, eligibility assistance, and care coordination
Additional services may include:
Contact this health center directly to confirm specific services available at this location. Services and hours may vary by site.
How This Clinic Performs
These scores come from federal health reporting data and show how well this clinic is helping patients stay healthy. Higher scores are better.
| Measure | Score | Performance |
|---|---|---|
Blood Pressure Management | 63.7% | Fair |
Diabetes Management | 64.5% | Fair |
Kids Up-to-Date on Vaccines | 54.9% | Fair |
Cervical Cancer Screenings | 46.3% | Poor |
Colon Cancer Screenings | 37.4% | Fair |
Mental Health Check-ins | 69.6% | Fair |
HIV Testing | 63.4% | Excellent |
Breast Cancer Screenings | 55.4% | Good |
Tobacco & Smoking Support | 75.9% | Fair |
Depression Recovery Rate | 10.1% | Fair |
Before You Go
What these clinics cost, who they can see, and what to expect when you arrive.
Service Locations
20 locationsCHARTER OAK HEALTH CENTER, INC. operates the following service delivery sites. As a federally qualified health center, CHARTER OAK HEALTH CENTER, INC. is required to serve patients on a sliding-scale fee basis regardless of ability to pay.
YWCA OF THE HARTFORD REGION, INC
45 Wadsworth Street
CHARTER OAK HEALTH CENTER, INC.
Charter Oak Health Center Annex at 39 Grand Street
Parkville Community Elementary School
School-BasedOther Clinics Near Here
If this clinic is not a fit, or the wait is too long, there may be others nearby.
Google Reviews
Kerry
For a long time now, I and many other patients have been unable to reach this facility by phone. Calls repeatedly go unanswered, and there is no reliable way to speak to a staff member regarding appointments, documentation, or urgent questions. This is not an isolated incident. Numerous patients have reported the same exact problem in the Google reviews, and the pattern is very clear. This is extremely concerning for a healthcare provider. Patients depend on being able to communicate with their clinic, and the current situation makes it feel nearly impossible to get basic support or assistance. Do better.
Jassmin Bentley
I go to the women's health office here. I love the office and the staff. The only reason I have 4 stars though is because it's rare to get someone to answer the phone and they don't have a voicemail because it's full. But any questions I have or meds that I need they are very helpful and it's nice that the staff remembers my name when I go
Divina Strings
Absolutely the worst experience. The nurse and receptionist were very kind. The doctor did not offer any actual help or any prescription for my pink eye. He did not give an exam. Unbelievable. I am glad to donate to the others but I was looking for actual medical attention and DID NOT revive any care. It’s urgent, but no care was provided.
N D
So many years, & this clinic is still pathetically unprofessional. It doesn't matter what department I try to call, no one there knows how to pick up the phone. I've been trying for days to call on behave of my mother just to reschedule an appointment, & to request refills, & I can't even get in touch with the operator. These people play with patients medical issues like it's a joke. The worst clinic I ever dealt with. I'll be transferring all her medical needs elsewhere.
Jeffrey Stuart
For being on the edge of a rough section of town, this facility is immaculate. I went in for a general check up from a sore throat and cough, and they made me feel like I was at my Primary Care Physician. The front desk was courteous and efficient. I was brought into a small office to be seen by the APRN and the visit went smoothly. They covered all the steps for care. Overall, the whole staff made sure that I was comfortable the whole time. I would highly recommend this walk-in center to anyone in the area for its convenience and its efficiency. I hope I don't feel ill again but if I do I will definitely step in to the Charter Oak Family Center.
Reviews from Google Places for CHARTER OAK HEALTH CENTER, INC.. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Sliding fee discount program eligibility
- • Which services are available at this location
- • Appointment availability and walk-in hours
- • Languages spoken by staff
In an Emergency
For medical emergencies, call 911 first. Then contact the provider for coordination of care.